Refund & Returns Policy

We want you to love your purchase from us. If you are not completely satisfied with your Blanket Hoodie, we're here to help. Because our products are sourced from an international supplier, please read this policy carefully before placing an order.

Returns Eligibility

You may request a return or refund within 30 days of receiving your order if:

• The item is defective or damaged
• You received the wrong item
• The product has a manufacturing fault

Items must be unused, unworn, and in original packaging to qualify.

Non-Returnable Items

• Change of mind after delivery
• Incorrect size selected by the customer
• Items that have been used, washed, or damaged after delivery
• Sale or clearance items (if applicable)

Damaged or Incorrect Items

If your Blanket Hoodie arrives damaged or incorrect, please contact us within 30 days of delivery with:

• Order number
• Clear photos of the issue
• Description of the problem

We will assess and offer a replacement or refund where applicable.

Refund Process

• Refunds are issued to your original payment method
• Processing time: 5–10 business days
• Email confirmation will be sent once completed

Shipping for Returns

As our products are sourced from an international supplier, return shipping costs may be the responsibility of the customer unless the item is faulty or incorrect.

In some cases, returns may not be required for approved refunds or replacements.

Order Cancellations

Orders can only be cancelled within 12 hours of purchase due to fast processing times.

Important Note

Our Blanket Hoodies are sourced from an international supplier, meaning delivery times and slight product variations may occur.

Need Help?

If you have any questions, please contact us at:
Email: thesnugglejoint@gmail.com