Privacy Policy

This Privacy Policy describes how The Snuggle Joint ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party providers)
IP address and browser data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order
Provide customer support
Improve our website and services
Send promotional emails (if you opt in)

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties such as:

Payment processors
Shipping and delivery companies
Shopify and other service providers required to operate our store

4. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can choose to disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To make such a request, contact us using the details below.

7. Third-Party Services

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products. Your data may be stored through Shopify’s data storage, databases, and general application.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: thesnugglejoint@gmail.com
Phone/WhatsApp: +27 71 821 3395